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Frequently asked questions
How does WEMASY help me set up my business online?
We give you one system to manage your domain, email, website, branding, and billing — all in one place, ready to use.
Can I launch a full website with WEMASY?
Yes. You can launch a complete, branded website without needing extra tools or developers.
What if I don’t know how to set things up?
No problem. We guide you step by step, or we can help set it up for you. No tech skills needed.
Can I manage everything from one account?
Yes. You get a single dashboard to manage your site, email, team, and billing.
How do I get started with WEMASY?
Log in to your dashboard. You’ll find setup steps for domains, email, and your website all in one place.
Can you help me move from another provider?
Yes. We assist with migrations — websites, domains, and email. Just contact support, and we’ll guide you.
How do I give access to someone on my team?
Go to “Users” in your dashboard. You can add team members and control what they can see or do.
How quickly will my website be online?
Your website can be live in minutes. Once you're done building, all you have to do is click "publish."
Can I get help setting up my website?
Absolutely! Our team is here to support you every step of the way, from designing to launching your website.
Can I use my existing domain name?
Yes, you can! You can easily link your existing domain name to your WEMASY website. During publishing, we will guide you step by step through the setup, so that everything runs smoothly.
What if I want to transfer my domain name?
You can transfer your domain name at any time. We will easily provide you with the necessary transfer code or token.
Can I upgrade my subscription?
Yes, your subscription grows with the success of your website. If the number of visitors or conversions increases, you can easily upgrade to a higher package that suits your needs. We never upgrade without your permission and always inform you transparently about the possibilities.
What happens if I exceed my package limit?
Don't worry! We understand how important it is to stay online. If you exceed the limit of your package, we will inform you first and look for a suitable solution together. We use average usage levels and will not simply take your website offline. Transparency and continuity are our top priorities.
Is there a limit to the number of pages on my website?
No, there is no hard limit. You can create as many pages as you need, as long as it falls within normal usage. Spam or abuse is not allowed, but for regular use we offer unlimited possibilities.
Can I also use your tools separately?
Yes, you can! Each tool can be integrated individually into existing external websites, so you only use what you need and can seamlessly connect to your current setup.
Is my website accessible on mobile devices?
Yes, all websites built with WEMASY are fully responsive and look great on both desktop and mobile devices.
Can I integrate external tools like Google Analytics?
Yes, our platform supports integrations with tools like Google Analytics, so you can analyze your data even better.
What happens if my website gets a lot of traffic?
Our platform is designed to be scalable, so your website can handle peaks in traffic without any problems. In case of structural growth, we will advise you on possible upgrades.
Can I create a multilingual website?
Yes, you can! Our platform supports multilingual websites. You can easily add an extra domain (project) and create a second language version there. This will create a separate website for each language, so you can reach a wider audience.
Do you support multiple languages on one website?
Yes, with our multilingual functionality you can easily offer content in multiple languages, so you can serve visitors worldwide.
Can my subscription also be shared with other projects?
Yes, you can manage multiple projects within one subscription. For each additional domain, you pay only €10 per month, with the functionalities of your basic package being shared with all your projects. This makes it easy and affordable to manage multiple websites.
How long does it take for my changes to be visible?
Any changes you make to your website will be visible immediately after you republish it yourself. Once you click "publish", the updates will be live within seconds.
Can I create multi-sites?
Yes, multisites are possible! You can easily add multiple domains to your account for only €10 per month per domain. All websites share the functionalities of your basic package, allowing you to efficiently manage multiple projects.
Can I get a trial period?
Yes, our system is completely free to try. You can build and test your website without any costs. Only when you put the website live, the payment is activated.
Can I add a blog to my website?
Yes, you can easily add blogs, knowledge platforms and other content structures to your website. Our platform also offers the possibility to create custom structures, so you can fully tailor your content to your needs.
How does billing work?
Payment will be made after your website goes live. This will be invoiced in advance and must be paid before the services are activated. This way we guarantee a smooth process without interruptions.
Are there any limits on storage or bandwidth?
Our platform has a fair use policy and our plans are based on growth. This means that there are no hard limits on storage or bandwidth for normal use. The price of your plan is determined by the number of visitors to your website, so that you always have the right capacity for your growth.
What if I have a question that is not listed here?
Feel free to contact us via email or contact form. Our team is ready to help you with all your questions.
Can I move my website to another platform?
Yes and no, you can download a ZIP file of your website. This file contains the static content, such as texts and the layout of all pages. However, images and dynamic functionalities, such as forms and webshop functions, are not included because they are part of our main system. This allows you to export a basic version of your website, but it cannot be put live immediately without additional adjustments.
Where can I find system status or alerts?
Check the “Notifications” section in your dashboard for updates, renewals, and system info.
How do I give access to someone on my team?
Go to “Users” in your dashboard. You can add team members and control what they can see or do.
How do I join the affiliate program?
Fill out the Affiliate form. If approved, you’ll get access within 48 hours.
How much commission do affiliates earn?
The starting rate is 20%. Payouts are monthly by bank or PayPal after verification.
How are referrals tracked?
You’ll get a special link. We track clicks and signups for 30 days.
Are there any rules for promoting WEMASY?
Yes. Just follow our simple brand rules. We’ll share full details when you join.
Where do I see my affiliate earnings?
You’ll get a dashboard with real-time data once you’re approved.
Where can I find open jobs?
Send us your CV for future roles. Upload it below
Can I work remotely?
Yes. Most of our roles are remote.
Can I apply if no job fits me right now?
Yes. We welcome talent. Upload your CV and we’ll keep you in mind.
What’s the hiring process like?
Simple: one screening, one interview, and a small task if needed.
Do you offer internships or freelance work?
We do. Send us a message to be considered.
How can I contact WEMASY?
You can reach us via email or the contact form on this page. We aim to respond within 24 hours.
Are there any hidden costs?
No, we believe in transparency. All rates are clearly stated with our packages, and there are no hidden extras.
What if I am not satisfied?
You only pay when your website is ready and live. You can try WEMASY for free.
Does my website have a secure connection?
Yes, all websites on our platform are equipped with SSL certificates as standard, so that your data is safe and visitors have a trusted environment.
Where can I find WEMASY’s address details?
Our address details can be found on the Company Details page. Here you will not only find our contact information, but also more about our vision, mission and core values.
Company details
On this page you will find our official company information and legal details.
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